IP/PON Technical Support Engineer (310jc) – Cheltenham – up to £44k + Benefits.

They are an established telecommunications company serving Military, Government, Transport and Utility markets, and they are seeking to recruit Technical Support Engineers to enhance an already strong and competent team with different specialisms.

DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY.

What are they looking for?

The company markets a wide range of PDH, SDH, Ethernet/IP, MPLS, GPON, DWDM, Cellular and Wireless, LTE-based networking equipment, and provide and manage a variety of SNMP based network management systems that run on Linux, Solaris, and Windows servers. And you must have a basic understanding of these technologies with specialist knowledge in either IP networking or PON.

They are looking for a positive, hardworking individual who is willing to learn and keep on top of modern communication technologies as the telecommunication industry evolves. My client has a reputation for integrity and strong technical capability, and you will need to be a team player who can contribute ideas and apply good fault resolution methodology in an open environment. You must also be capable of applying this knowledge both on-site with customers and in-house.

Ideally, you should be educated to HNC level or above in a telecommunications field and preferably hold security clearance such as SC or DV, however this is not mandatory, but you must be eligible for UKSC & NPPV3 clearances.

They provide 24/7 support to their customers, so an ability to work in a “week on - 3 weeks off” out of hours rota is essential, and this will probably be phone and email support with occasional site visits as needed.

The company is offering an attractive salary for the right person, this will be very dependent on previous experience and their levels of knowledge.

Therefore, your key technical skills will include:
• Specialist knowledge in IP/PON.
• Familiar with a range of test equipment such as optical power meters & light sources, BERT’s, cellular scanners and multi-meters.
• Able to conduct testing and produce full comprehensive test documentation / reports.
• Experienced in fault finding methodology.
• The ability to manage fault tickets process from beginning to end.
• Ability to administer and run small turnkey projects.
• Experience with remote management platforms.

You will also need:
• Excellent communication skills both verbally and written, internally and externally.
• Comfortable engaging with both customers and suppliers on technical and project related matters.
• Experience using Microsoft applications, such as Word, Excel and PowerPoint.
• Ability to work as part of team or autonomously using their own initiative.
• The ability to train other members of the team and customers.
• Ability to work under pressure and to given deadlines.
• Available to carry out field activities as when the business requires.

For more information, please contact Jean-Claude Hedouin at Ex-Mil Recruitment Ltd on 0333 202 6500, or [email protected] or via the website www.ex-mil.co.uk

https://www.ex-mil.co.uk/vacancies/7490/ippon-technical-support-engineer